Training Programs

Our Mission

ESC’s Account Rep Training Program

The Energy Solutions Center is dedicated to enhancing the core competencies of energy utility marketing and sales professionals.  Our comprehensive Account Rep Training Programs are designed to elevate the skills of both seasoned and new staff. These programs are a crucial part of developing staff in areas such as customer relationship management, sales and marketing, and the application of end-use natural gas equipment and systems.

ESC’s Energy Industry Fundamentals training program provides a comprehensive overview of the natural gas industry and the role of the natural gas utility, making it a valuable resource for all ESC members. Topics in this program include: Energy Overview, LDC Organization & Programs, Gas Operations & Safety, Energy Costs, Environmental Considerations, Benefits of Gas, and Energy Efficient Technologies. This program is available to all ESC members 24/7 as part of membership in ESC. 

New 2025 Program: The Power Connection: Electric Generation for Gas Utilities.  See investment prospectus for more details or to subscribe.

Training Programs for Energy Professionals

ESC offers multiple subscription-based training programs separate from their Energy Industry Fundamentals program. Each program contains numerous training units with course materials, video presentations, and online tests available 24/7 for ESC members. Participants receive certificates upon successful completion of unit exams. A new 2025 program focused on Electric Generation for Natural Gas Utility Employees is now available

Energy Industry Fundamentals (Free)

The Energy Solutions Center focuses on enhancing the core competencies of energy utility marketing and sales professionals. …
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Commercial I Track

Commerical I address the broad array of gas equipment and systems for commercial and institutional customers.
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Commercial II Track

Familiarizes account reps with the primary commercial market segments.
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Customer Relationships Track

Improves confidence & competence in selling natural gas products and services to end user natural gas customers.
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Electric Generation Track (New)

A comprehensive understanding of the electric generation industry
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Residential Track

Residential provides a detailed review of the natural gas appliances and systems found in homes.
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Industrial Track

IMAC Consortium members only. Industrial increases the skills, knowledge and ability of industrial & major account reps to successfully deliver natural gas solutions.
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Basics Track

Energy Industry Fundamentals replaces this program. Please use the Fundamentals program.
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